bonne nouvelle de la part de Plain Archive
Dans un premier mail la réponse était non, pas de remboursement car le paquet était prêt à être expédié
" Dear Jean pascal
First of all, we appreciate that you purchased our products,
Unfortunately, we already finished the packing your order #17735.
And we can accept cancellations that are requested 3 business days before the release date of the product by policy.
Hope you understand that.
We will do our best to serve you better.
If you have other question, do not hesitate contact to us, again.
Best Regards,
James"
Dans un second mail, 1 heure plus tard, deamnde d'annulation acceptée exceptionnellement
"Dear Jean Pascal ,
We would like to cancel your order #17735 at this time exceptionally.
We will do our best to serve you better.
If you have other question, do not hesitate contact to us, again.
Best Regards,
James"
et pour finir 5 minutes après le second mail, annulation et remboursement effectué
"Dear Jean-pascal, Your order #17735 was cancelled at your request.
Your payment has been refunded.
Please reply to this email if you have any questions or concerns.
Thank you for all of your interest!:-) "
Voila ce qu'on appelle un vendeur serieux