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Thanks for your recent order with Play.com.
Your online security is very important so we have security checks in place
which from time to time may require you to confirm certain information.
These checks can be triggered by a variety of things and are nothing to
worry about.
We would like to do a quick check so please could you contact our customer
service team on 0845 800 1020 ( UK only ) or +44 (0)1534 877 595 ( outside
UK ). Our opening hours are 9am - 8pm Monday to Friday and 9am - 5pm
Saturday and Sunday. Please have the card registered on the account to
hand so that we can process your order as quickly as possible.
Unfortunately orders can only be held for 3 days, after this time your
order will be automatically cancelled and you will need to place the order
again.
We look forward to your call and we are very sorry for any inconvenience
this may have caused you.
Kind Regards,